Hotel Luena Lisbon, Lisbon - Reviews, Room Options & Prices 2025

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About the Hotel

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Hotel Luena, a 3-star hotel in the Arroios district of Lisbon, features free WiFi throughout the property and comprehensive safety systems including carbon monoxide detectors, fire extinguishers, smoke detectors, and first aid kits.

Modern Room Amenities

The 36 air-conditioned rooms at Hotel Luena come with minibars, flat-screen cable TVs, and parquet floors. Select units include seating areas and offer river or city views.

Quick Dining Options

Guests can access the snack bar/deli and onsite bar for refreshments.

Guest Services Available

The 24-hour front desk provides concierge services, babysitting assistance, and complimentary newspapers in the lobby.

Central City Location

Hotel Luena positions guests 1.5 miles from Marquis of Pombal Square and 2 miles from Castle of Sao Jorge, with high-end shops at Avenida da Liberdade within a 25-minute walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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King Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Lisbon4000 ft

Airports

Humberto Delgado (LIS) 2.8 mi

Aerodromo Municipal de Cascais (cat) 13.5 mi

Train

Roma - Areeiro Train Station 1.1 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable Rooms

“I had the pleasure of staying in a Twin Room at Hotel Luena, and I was absolutely impressed by the spaciousness. The room was equipped with plenty of towels and pillows, making my stay very comfortable. The air conditioning and heating system worked perfectly, ensuring I had a great night's sleep.” view full review

Impressive Bathroom Amenities

“The bathroom in my Deluxe Double Room was very nice and large, equipped with quality fixtures that provided a great experience. I was particularly pleased with the cleanliness and attention to detail in maintaining this area. It truly felt like a mini oasis.” view full review

Cozy Bed Experience

“The bed in my room was incredibly comfortable, allowing me to relax and unwind after a day of exploring Lisbon. Clean sheets and a cozy atmosphere made it hard to get out of bed in the morning!” view full review

Delicious Breakfast Options

“The breakfast offered at the hotel was absolutely good! I especially loved trying their homemade yogurts. While it came for a fee, it was well worth it considering the variety and quality of the food available.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Car rental

Dining

In-room breakfast
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Map view

street view

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

City landmarks

Castle

Castle of Sao Jorge

1.3 mi

Square

Rossio Square

1.3 mi

Square

Praca do Comercio

1.6 mi

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.3 mi

Market

Time Out Market Lisboa

1.8 mi

Museums

Alfama

1.4 mi

Church

Miradouro da Senhora do Monte

5300 ft

Aquarium

Oceanario de Lisboa

3.2 mi

Museums

Calouste Gulbenkian Museum

1.1 mi

Church

Lisbon Cathedral

1.5 mi

Parks

Parc Eduardo VII

1.1 mi

Avenida da Liberdade

Liberty Avenue

1.2 mi

LisbonPortugal

Bairro Alto

1.4 mi

Zoo

Lisbon Zoo

2.0 mi

Church

Miradouro Sao Pedro de Alcantara

1.6 mi

Museums

National Azulejo Museum

1.3 mi

Square

Luis de Camoes Square

1.5 mi

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

1.6 mi

LisbonPortugal

Chiado

1.5 mi

Church

Church of Sao Roque

1.3 mi

Square

Graca Church and Convent

1.0 mi

Museums

Carmo Archaeological Museum

1.3 mi

Church

National Pantheon

1.3 mi

Museums

Dr. Anastacio Goncalves House-Museum

5200 ft

Monastery

Church of Sao Vicente of Fora

1.4 mi

Church

Igreja do Menino Deus

1.2 mi

Museums

Museu do Fado

1.5 mi

Hospitals

Hospital Miguel Bombarda

3000 ft

Palacio Sotto Mayor

3400 ft

Garden

Miradouro do Torel

5000 ft

Nearby

Museums

Dr. Anastacio Goncalves House-Museum

3100 ft

Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD

Cinema City Campo Pequeno

4000 ft

Restaurants

Pastelaria Monte Rei

200 ft

Rua Pascoal de Melo 56

Lisbon Vegan Restaurante

600 ft

Rua de Arroios 175

Sabor de Arroios

500 ft

Avenida Almirante Reis 119 D

Snack-bar Oliveiras

700 ft

Rua Passos Manuel 101

Mr. Lu

800 ft

Rua Antonio Pedro 95

A Ideal

1200 ft

Rua Marques da Silva 28

Ha Tapas no Mercado

2300 ft

Rua Angela Pinto 14 Mercado de Arroios

Bio

800 ft

Rua Francisco Sanches 39 Praça da Alegria

Grelha D'Ouro

600 ft

Rua Pascoal de Melo 2A

Rose Stupa Resturant

1600 ft

Rua Ponta Delgada 80B In front of Finanças Office

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

6.4

Location

8.0

Service

7.6

Dining

7.4

George

United Kingdom, March 2025

6.2/10

I enjoyed my stay at Hotel Luena, particularly the welcoming staff and the excellent breakfast offerings. However, my experience was a bit marred by the small size of the room and an unpleasant smell upon arrival, which required me to switch rooms. Overall, I found the hotel's location near the metro very convenient for exploring Lisbon! 😊

Rooms

7.0

My room was cozy but quite small, making me feel a bit cramped. There was also a slight issue with an unpleasant smell initially. The beds were comfortable, though, which helped with my overall sleep quality.

Service

9.0

The staff's friendliness and helpfulness really stood out. They were attentive and accommodating, especially when I had to change rooms due to the smell issue.

Location

9.0

The location was a highlight for me, just a short distance from the metro, making it easy to access downtown Lisbon. It was perfectly situated to avoid the busier areas while still being conveniently close.

Dining

8.0

Breakfast was good, featuring fresh offerings such as pastries and fruits. It was a great way to start each day, although I wished for a bit more variety in healthy options.

Facilities

8.0

I appreciated the modern decor and cleanliness of the hotel. While the room lacked some amenities like a balcony, the overall comfort and design were very appealing.

Cyril

United Kingdom, February 2025

6.6/10

I recently stayed at Hotel Luena in Lisbon and overall, it was a good experience. The staff were exceptionally friendly and helpful, which really made my stay enjoyable. However, the rooms were on the smaller side, and I found the bathrooms could use better ventilation. Despite these minor inconveniences, the hotel had a charming atmosphere and was spotlessly clean.

Rooms

7.0

The room I stayed in was cozy but quite small, making it a bit cramped. A friendlier space would have been more comfortable for two guests.

Service

9.0

The reception staff was fantastic. They really went out of their way to assist me with local information, and their warmth made me feel welcome right from the start.

Location

8.0

The hotel is conveniently located, only about 25 minutes from the historic center by foot, and close to Arroios Metro Station, making it easy to explore Lisbon.

Dining

8.0

I enjoyed the breakfast, which offered a great variety of local options. It was well-organized, even during busy times, though more choices could improve the experience.

Facilities

7.0

Facilities were satisfactory for a boutique hotel, though I could have wished for a bit more in terms of amenities and room size.

Joseph

United Kingdom, November 2024

6.2/10

I had a pleasant time at Hotel Luena, especially loved the delicious breakfast and the cleanliness throughout the hotel. The staff were very accommodating, though I faced a minor issue with odor in the room initially and some charges for tea that I wasn't expecting. Overall, the location was convenient for getting around Lisbon, which made up for those few hiccups.

Rooms

7.0

The room was mostly clean, but there was an issue with a strong odor from the plumbing upon my arrival, which took a bit to resolve. However, after switching to a different room, it was much more comfortable.

Service

8.0

The staff were very kind and responsive. They promptly helped me with the room issue and made the check-in and check-out processes very smooth.

Location

8.0

The hotel's location is pretty good, with easy access to the metro and just a 20-minute walk to downtown. It's in a quiet area, making it nice to return to after exploring the city.

Dining

9.0

Breakfast was a highlight, with an impressive variety including local pastries, cheese, and yogurt. It was always fresh and a great way to start the day.

Facilities

6.0

I found the facilities adequate for a short stay, but the additional charges for coffee and tea were a bit odd, as most hotels offer these complimentary.

Diana

United Kingdom, October 2024

7.0/10

I had a mixed experience at Hotel Luena. The location is convenient being near the metro station, and my room was clean. However, the service was lacking, especially with issues regarding room assignments and amenities. Overall, it felt a bit overpriced for what was provided.

Rooms

5.0

My room was quite small, which was a bummer, and it lacked sufficient counter space in the bathroom. I had to switch rooms due to a bad smell, which was frustrating, especially since I was told all rooms were the same size.

Service

5.0

The staff was friendly enough but not very helpful, especially regarding local tour information. I felt like I was left to fend for myself at times, which was disappointing.

Location

7.0

The location was decent, not too far from downtown and conveniently close to the Arroios Metro Station. It made exploring Lisbon manageable, even though it was a bit of a trek to the city center.

Dining

5.0

Breakfast was included for a fee, but it was pretty basic and didn’t have many healthy options. Just the typical selection—nothing too extravagant or impressive.

Facilities

5.0

Facilities were limited; they charge for bottled water which I feel should be complimentary. Also, the cleaning staff just barged in without knocking, which was quite rude.

Joyce

United Kingdom, October 2024

6.2/10

I had a pretty good stay at Hotel Luena, thanks to its friendly staff and convenient location. The hotel is just a short walk from the metro, making it easy to explore Lisbon. However, I did encounter some issues like a cramped room and a bit of a mix-up at check-in, which detracted from the experience.

Rooms

6.0

The room I stayed in was clean but small, equipped with necessary amenities like a mini-bar and safe. Overall, it felt a bit cramped for my liking.

Service

7.0

The staff was generally friendly and helpful, particularly Julie, who assisted with my room change effectively. However, there were moments of miscommunication that impacted my check-in experience.

Location

8.0

The location was a major plus, just a couple of blocks from the metro, allowing easy access to the main attractions in the city. I enjoyed being on a tree-lined street with various local dining options nearby.

Dining

7.0

Breakfast had a good variety of local offerings, although I found some items like eggs and sausages could have been warmer. Still, the fresh coffee made a pleasant start to the day.

Facilities

6.0

Facilities included convenient options like a minibar and tea-making supplies, and while there was a small elevator, it was a bit cramped for larger luggage.