Hotel Luena, Lisbon - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Hotel Luena is a modern 3-star hotel located in the Arroios district of Lisbon. With a history dating back to 1973, it offers contemporary accommodations suited for various travelers. The hotel is within close proximity to Avenida da Liberdade, known for high-end shopping and culture. Its strategic location allows easy access to public transportation, making exploration around Lisbon convenient.

Location

Situated just 5 minutes from the Arroios metro station, the hotel provides access to Lisbon’s main attractions. Guests can easily explore nearby sites, such as the Castle of Sao Jorge and Marquis of Pombal Square. The hotel is approximately 4.5 km from the Lisbon Portela Airport, with various bus stops close by to facilitate city transport.

Rooms

The hotel features 36 air-conditioned rooms, each equipped with a flat-screen TV with cable channels and free WiFi. Most rooms include a private bathroom with complimentary toiletries and a hairdryer. Certain units provide relaxing seating areas and views of the river or the vibrant city. Modern design elements in neutral tones create a comfortable atmosphere for guests.

Eat & Drink

Guests can enjoy light bites from the on-site snack bar/deli. Additionally, there is a bar where visitors can unwind after a day of exploring. A complimentary breakfast with a selection of local treats is offered to enhance the stay. Other convenience amenities include vending machines for quick snacks.

Leisure & Business

Hotel Luena offers various services, including concierge assistance and babysitting/childcare for families. Leisure facilities include a common area with a television and complimentary newspapers available in the lobby. Business amenities are integrated, ensuring guests can attend to work needs while enjoying leisure activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Double Room

Max:

2 persons

18 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Lisbon 1.2 km

Airports

Humberto Delgado (LIS) 4.5 km

Aerodromo Municipal de Cascais (cat) 21.8 km

Train

Roma - Areeiro Train Station 1.7 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Cozy and Charming Room

“During my stay, I was delighted by the charm of the room I was in. The decor was modern and tastefully done, which instantly made it feel like home. There was a lovely ambiance that contributed to my overall comfort.” view full review

Impressive Bathroom Quality

“The bathroom was another highlight of my stay. It was not only clean but also equipped with a bathtub and a bidet, which I found to be a luxurious touch. It allowed me to unwind after exploring the city.” view full review

Delicious Breakfast Options

“I highly enjoyed the breakfast during my stay. The variety and quality of the offerings were truly amazing. I looked forward to starting each day with such delicious options, which certainly enhanced my experience.” view full review

Comfortable Sleep Experience

“What really stood out in the bedroom was the comfort of the bed. With soft pillows and cozy blankets, I had some of the best nights of sleep I've experienced while traveling. The ambiance enhanced the quality of rest I received.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Car hire

Dining

In-room breakfast
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Map view

street view

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

City landmarks

Castle

Castle of Sao Jorge

2.1 km

Square

Rossio Square

2.2 km

Square

Praca do Comercio

2.6 km

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

2.2 km

Market

Time Out Market Lisboa

2.8 km

Museum

Alfama

2.3 km

Church

Miradouro da Senhora do Monte

1.6 km

Aquarium

Oceanario de Lisboa

5.1 km

Museum

Calouste Gulbenkian Museum

1.8 km

Church

Lisbon Cathedral

2.4 km

Park

Parc Eduardo VII

1.8 km

Avenida da Liberdade

2.0 km

LisbonPortugal

Bairro Alto

2.2 km

Zoo

Lisbon Zoo

3.2 km

Church

Miradouro Sao Pedro de Alcantara

2.6 km

Museum

National Azulejo Museum

2.0 km

Square

Luis de Camoes Square

2.4 km

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

2.5 km

LisbonPortugal

Chiado

2.4 km

Church

Church of Sao Roque

2.1 km

Square

Graca Church and Convent

1.6 km

Museum

Carmo Archaeological Museum

2.2 km

Church

National Pantheon

2.1 km

Museum

Dr. Anastacio Goncalves House-Museum

1.6 km

Monastery

Church of Sao Vicente of Fora

2.2 km

Church

Igreja do Menino Deus

2.0 km

Museum

Museu do Fado

2.4 km

Hospital

Hospital Miguel Bombarda

890 m

Palacio Sotto Mayor

1.0 km

Garden

Miradouro do Torel

1.5 km

Nearby

Museum

Dr. Anastacio Goncalves House-Museum

940 m

Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD

Cinema City Campo Pequeno

1.2 km

Restaurants

Pastelaria Monte Rei

50 m

Rua Pascoal de Melo 56

Lisbon Vegan Restaurante

160 m

Rua de Arroios 175

Sabor de Arroios

130 m

Avenida Almirante Reis 119 D

Snack-bar Oliveiras

210 m

Rua Passos Manuel 101

Mr. Lu

220 m

Rua Antonio Pedro 95

A Ideal

340 m

Rua Marques da Silva 28

Ha Tapas no Mercado

680 m

Rua Angela Pinto 14 Mercado de Arroios

Bio

230 m

Rua Francisco Sanches 39 Praça da Alegria

Grelha D'Ouro

170 m

Rua Pascoal de Melo 2A

Rose Stupa Resturant

460 m

Rua Ponta Delgada 80B In front of Finanças Office

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

6.4

Location

8.0

Service

7.6

Dining

7.4

George

United Kingdom, March 2025

6.2/10

I enjoyed my stay at Hotel Luena, particularly the welcoming staff and the excellent breakfast offerings. However, my experience was a bit marred by the small size of the room and an unpleasant smell upon arrival, which required me to switch rooms. Overall, I found the hotel's location near the metro very convenient for exploring Lisbon! 😊

Rooms

7.0

My room was cozy but quite small, making me feel a bit cramped. There was also a slight issue with an unpleasant smell initially. The beds were comfortable, though, which helped with my overall sleep quality.

Service

9.0

The staff's friendliness and helpfulness really stood out. They were attentive and accommodating, especially when I had to change rooms due to the smell issue.

Location

9.0

The location was a highlight for me, just a short distance from the metro, making it easy to access downtown Lisbon. It was perfectly situated to avoid the busier areas while still being conveniently close.

Dining

8.0

Breakfast was good, featuring fresh offerings such as pastries and fruits. It was a great way to start each day, although I wished for a bit more variety in healthy options.

Facilities

8.0

I appreciated the modern decor and cleanliness of the hotel. While the room lacked some amenities like a balcony, the overall comfort and design were very appealing.

Cyril

United Kingdom, February 2025

6.6/10

I recently stayed at Hotel Luena in Lisbon and overall, it was a good experience. The staff were exceptionally friendly and helpful, which really made my stay enjoyable. However, the rooms were on the smaller side, and I found the bathrooms could use better ventilation. Despite these minor inconveniences, the hotel had a charming atmosphere and was spotlessly clean.

Rooms

7.0

The room I stayed in was cozy but quite small, making it a bit cramped. A friendlier space would have been more comfortable for two guests.

Service

9.0

The reception staff was fantastic. They really went out of their way to assist me with local information, and their warmth made me feel welcome right from the start.

Location

8.0

The hotel is conveniently located, only about 25 minutes from the historic center by foot, and close to Arroios Metro Station, making it easy to explore Lisbon.

Dining

8.0

I enjoyed the breakfast, which offered a great variety of local options. It was well-organized, even during busy times, though more choices could improve the experience.

Facilities

7.0

Facilities were satisfactory for a boutique hotel, though I could have wished for a bit more in terms of amenities and room size.

Joseph

United Kingdom, November 2024

6.2/10

I had a pleasant time at Hotel Luena, especially loved the delicious breakfast and the cleanliness throughout the hotel. The staff were very accommodating, though I faced a minor issue with odor in the room initially and some charges for tea that I wasn't expecting. Overall, the location was convenient for getting around Lisbon, which made up for those few hiccups.

Rooms

7.0

The room was mostly clean, but there was an issue with a strong odor from the plumbing upon my arrival, which took a bit to resolve. However, after switching to a different room, it was much more comfortable.

Service

8.0

The staff were very kind and responsive. They promptly helped me with the room issue and made the check-in and check-out processes very smooth.

Location

8.0

The hotel's location is pretty good, with easy access to the metro and just a 20-minute walk to downtown. It's in a quiet area, making it nice to return to after exploring the city.

Dining

9.0

Breakfast was a highlight, with an impressive variety including local pastries, cheese, and yogurt. It was always fresh and a great way to start the day.

Facilities

6.0

I found the facilities adequate for a short stay, but the additional charges for coffee and tea were a bit odd, as most hotels offer these complimentary.

Diana

United Kingdom, October 2024

7.0/10

I had a mixed experience at Hotel Luena. The location is convenient being near the metro station, and my room was clean. However, the service was lacking, especially with issues regarding room assignments and amenities. Overall, it felt a bit overpriced for what was provided.

Rooms

5.0

My room was quite small, which was a bummer, and it lacked sufficient counter space in the bathroom. I had to switch rooms due to a bad smell, which was frustrating, especially since I was told all rooms were the same size.

Service

5.0

The staff was friendly enough but not very helpful, especially regarding local tour information. I felt like I was left to fend for myself at times, which was disappointing.

Location

7.0

The location was decent, not too far from downtown and conveniently close to the Arroios Metro Station. It made exploring Lisbon manageable, even though it was a bit of a trek to the city center.

Dining

5.0

Breakfast was included for a fee, but it was pretty basic and didn’t have many healthy options. Just the typical selection—nothing too extravagant or impressive.

Facilities

5.0

Facilities were limited; they charge for bottled water which I feel should be complimentary. Also, the cleaning staff just barged in without knocking, which was quite rude.

Joyce

United Kingdom, October 2024

6.2/10

I had a pretty good stay at Hotel Luena, thanks to its friendly staff and convenient location. The hotel is just a short walk from the metro, making it easy to explore Lisbon. However, I did encounter some issues like a cramped room and a bit of a mix-up at check-in, which detracted from the experience.

Rooms

6.0

The room I stayed in was clean but small, equipped with necessary amenities like a mini-bar and safe. Overall, it felt a bit cramped for my liking.

Service

7.0

The staff was generally friendly and helpful, particularly Julie, who assisted with my room change effectively. However, there were moments of miscommunication that impacted my check-in experience.

Location

8.0

The location was a major plus, just a couple of blocks from the metro, allowing easy access to the main attractions in the city. I enjoyed being on a tree-lined street with various local dining options nearby.

Dining

7.0

Breakfast had a good variety of local offerings, although I found some items like eggs and sausages could have been warmer. Still, the fresh coffee made a pleasant start to the day.

Facilities

6.0

Facilities included convenient options like a minibar and tea-making supplies, and while there was a small elevator, it was a bit cramped for larger luggage.